Menzies Mediation

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About Menzies Mediation in Cairns City

Our approach is customer focussed with an emphasis on provididng you with professional care of your case. This includes impartiality, confidentiality and a genuine sensitive approach. We acknowledge emotions as being legitimate and we work with the parties in whatever context the dispute has transpired.

We focus on interests rather than positions (bearing in mind that your position is what you have decided and your interests are what caused you to decide. We assist you in developing options and if this is properly explored will reap best intersts for all parties. We use credible reference points to focus you on the right conversation. We employ different mediation models to suit any particular setting. We view conflict as a crisis in communication and we include techniques that look to personal strenght, interpersonal responsiveness, constructive interation, new understandings of the situation, critically examining the possibilities, constructively moving forward with the parties making their own decisions.

Our mediators yield a high success rate due to the use of proper techniques to embark on the right solutions for the right interests. Menzies Mediation are specialists in dispute resolution in many different settings. The notion of dispute resolution is that people work side by side to resolve their issues. It is extrememly cost effective and seeks to provide a resolution that continues to work in a manner that both parties find acceptable. Our values include

- customer focus

-management by fact

-continuos improvement of processes

- respect for people.

Keywords: Commercial Disputes, Family Dispute Resolution, Alternative Dispute Resolution, Conflict Management, Neighbourhood Disputes, Workplace Disputes, Professional Mediation
Service Areas: Cairns And Tablelands Qld, Townsville, Mackay, Darwin northern Territory and online overseas for english or french speakers
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